Privacy Policy

Effective Date: February 23, 2026

At Brumal Bliss Creations, a family-run business near Leduc, Alberta, your privacy is a priority. We’re committed to creativity, quality, and transparency in everything we do. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request custom creations, or engage with our services. We aim to keep this simple and clear—because trust is the foundation of our craft.

This policy applies to our main website (brumalblisscreations.ca) and our online store subdomain (e.g., store.brumalblisscreations.ca), where applicable.

1. Information We Collect

We collect only the information necessary to serve you effectively. This happens when you:

  • Submit a custom order or “Place Your Image Here” request.
  • Fill out contact forms or subscribe to our newsletter for updates.
  • Interact with embedded tools or send us inquiries.
  • Place an order through our online store (if available).

The types of information we may collect include:

  • Personal Details: Your name, email address, and contact information (e.g., phone number or mailing address if provided).
  • Order Information: Items ordered, shipping details, and order status information (when you purchase through our store).
  • Uploaded Content: Images or files you submit for custom services.
  • Technical Data: General device and browser information (e.g., IP address, browser type) collected via analytics tools for improving our site.

Note: If you make a purchase through our online store, payments are processed securely by our eCommerce provider (Square) on our store subdomain (e.g., store.brumalblisscreations.ca). We do not store your full payment card details on our own servers.

2. How We Use Your Information

We use your information solely to enhance your experience with us. Specifically, we may:

  • Respond to your inquiries or fulfill custom orders (e.g., creating that perfect laser-engraved keepsake).
  • Process and fulfill orders placed through our online store (where applicable).
  • Improve our website’s functionality, content, and user experience.
  • Send you updates about events, new products, or services—but only if you’ve opted in to receive them.

We’ll never sell, rent, or share your personal data with third parties for marketing purposes. Your information stays with us, used only for the purposes you’ve entrusted us with.

3. Data Security

Your trust matters, so we take security seriously. Our main website (brumalblisscreations.ca) is hosted with HostPapa. Our online store (e.g., store.brumalblisscreations.ca) is hosted and processed through Square.

  • Information you submit through our forms (such as custom order requests or uploaded images) is used only to respond to you and fulfill your request.
  • Orders placed through our online store are handled through Square’s checkout and payment systems.
  • We limit access to personal information to those who need it to operate the business and fulfill orders.

While no method of transmission or storage is 100% secure, we take reasonable steps to protect your information. If a breach occurs that creates a real risk of significant harm, we will notify affected users and any required authorities as required by law.

4. Cookies & Tracking

To make our site better for you, we may use cookies and analytics tools such as Google Analytics and/or Microsoft Clarity to understand how visitors use our website (e.g., page views, navigation paths, and general interaction patterns).

These tools are intended to collect usage data rather than your sensitive personal information. You can manage cookies through your browser settings and, where available, through any on-site cookie controls.

5. Online Store & Payments (Square)

If you choose to purchase from our online store, your checkout and payment information is processed by Square. Square may collect and process information such as your name, email, shipping address, and payment details in order to complete your transaction and help prevent fraud.

We receive the information needed to fulfill your order (for example: contact details, shipping information, order contents, and order status). We do not receive or store your full payment card number.

6. Children's Privacy

Our site is designed to be family-friendly, celebrating creativity for all ages. We do not knowingly collect personal information from children under 13. If we discover that such data has been submitted unintentionally, we’ll delete it immediately. Parents or guardians can contact us at any time to address concerns.

7. Your Rights

You have control over your information. Depending on your location, you may have rights to:

  • Request access to the data we hold about you.
  • Ask us to correct or delete your information.
  • Opt out of communications at any time (e.g., unsubscribe from our newsletter).

To exercise these rights, simply reach out to us using the contact details below.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any updates will be posted here with a revised effective date. We encourage you to check back occasionally to stay informed.

9. Contact Us

Have questions about your privacy or this policy? We’re here to help. Reach out to us directly:

We’re a small team, so you’ll likely hear back from one of our family members—ready to assist with the same care we put into our creations.